Privacy Policy En – Ischiaresorts.it

Privacy Policy

Information for the processing of personal data, pursuant to Regulation (EU) 2016/679 and Legislative Decree no. 196/2003.

This Website (ischiaresorts.it, ischiaresorts.com) collects some Personal Data from its Users.

This document can be printed using the print command in the settings of any browser.

Data Controller

HOTEL ROYAL TERME DI DI COSTANZO MAURIZIO GIOVANNI SRL,
VAT number 00665400636,

VIA MORGIONI 3 – 80070 – ISCHIA (NA)

Owner’s email address:

hroyalischia@gmail.com

Types of Data collected

Among the Personal Data collected by this Website, independently or through third parties, there are: Tracking Tool; Usage data; e-mail.

Complete details on each type of data collected are provided in the dedicated sections of this privacy policy or through specific information texts displayed before the data is collected. Personal Data may be freely provided by the User or, in the case of Usage Data, collected automatically when using this Website. Unless otherwise specified, all Data requested by this Website is mandatory. If the User refuses to communicate them, it may be impossible for this Website to provide the Service. In cases where this Website indicates some Data as optional, Users are free to refrain from communicating such Data, without this having any consequence on the availability of the Service or its operation. Users who have doubts about which Data is mandatory are encouraged to contact the Owner. Any use of Cookies – or other tracking tools – by this Website or by the owners of third-party services used by this Website, unless otherwise specified, has the purpose of providing the Service requested by the User, as well as to the additional purposes described in this document and in the Cookie Policy, if available.

The User assumes responsibility for the Personal Data of third parties obtained, published or shared through this Website and guarantees that he or she has the right to communicate or disseminate them, freeing the Owner from any liability towards third parties.

Method and place of processing of the collected data

Treatment methods

The Data Controller adopts appropriate security measures aimed at preventing unauthorized access, disclosure, modification or destruction of Personal Data.
The processing is carried out using IT and/or telematic tools, with organizational methods and with logic strictly related to the purposes indicated. In addition to the Owner, in some cases, other parties involved in the organization of this Website (administrative, commercial, marketing, legal, system administrators) or external parties (such as third-party technical service providers, postal couriers) may have access to the Data. , hosting providers, IT companies, communication agencies) also appointed, if necessary, as Data Processors by the Data Controller. The updated list of Managers can always be requested from the Data Controller.

Legal basis of the processing

The Owner processes Personal Data relating to the User if one of the following conditions exists:

the User has given consent for one or more specific purposes; Note: in some jurisdictions the Owner may be authorized to process Personal Data without the User’s consent or another of the legal bases specified below, until the User objects (“opt-out”) to this treatment. However, this is not applicable if the processing of Personal Data is regulated by European legislation on the protection of Personal Data;

the processing is necessary for the execution of a contract with the User and/or the execution of pre-contractual measures;
the processing is necessary to fulfill a legal obligation to which the Data Controller is subject;
the processing is necessary for the execution of a task of public interest or for the exercise of public powers vested in the Data Controller;
the processing is necessary for the pursuit of the legitimate interest of the Data Controller or third parties.

However, it is always possible to request the Data Controller to clarify the concrete legal basis of each processing and in particular to specify whether the processing is based on the law, provided for by a contract or necessary to conclude a contract.

Place

The Data is processed at the Owner’s operational offices and in any other place where the parties involved in the processing are located. For further information, contact the Owner.
The User’s Personal Data may be transferred to a country other than the one in which the User is located. To obtain further information on the place of processing, the User can refer to the section relating to the details on the processing of Personal Data.

The User has the right to obtain information regarding the legal basis of the transfer of Data outside the European Union or to an international organization governed by public international law or constituted by two or more countries, such as for example the UN, as well as regarding the security measures adopted by the Data Controller to protect the Data.

The User can verify whether one of the transfers just described takes place by examining the section of this document relating to details on the processing of Personal Data or request information from the Data Controller by contacting him at the details indicated at the beginning.

Retention period

The Data is processed and stored for the time required by the purposes for which it was collected.

Therefore:

Personal Data collected for purposes related to the execution of a contract between the Owner and the User will be retained until the execution of this contract is completed.
Personal Data collected for purposes attributable to the legitimate interest of the Owner will be retained until such interest is satisfied. The User can obtain further information regarding the legitimate interest pursued by the Owner in the relevant sections of this document or by contacting the Owner.

When the processing is based on the User’s consent, the Owner may retain the Personal Data for longer until such consent is revoked. Furthermore, the Owner may be obliged to retain Personal Data for a longer period in compliance with a legal obligation or by order of an authority.

At the end of the retention period, the Personal Data will be deleted. Therefore, upon expiry of this deadline the right of access, cancellation, rectification and the right to data portability can no longer be exercised.

Purpose of the Processing of Collected Data

The User’s Data is collected to allow the Owner to provide the Service, fulfill legal obligations, respond to requests or enforcement actions, protect its rights and interests (or those of Users or third parties), identify any malicious activities or fraudulent, as well as for the following purposes: Statistics, Display of content from external platforms and Remarketing and behavioral targeting.

To obtain detailed information on the purposes of the processing and the Personal Data processed for each purpose, the User can refer to the “Details on the processing of Personal Data” section.

Details on the processing of Personal Data

Personal Data is collected for the following purposes and using the following services:

Contact form (This Website): The User, by filling in the contact form with his/her data, consents to their use to respond to requests for information, quotes, or any other nature indicated by the form header. Personal Data collected: surname, name, email, telephone/cell phone and IP address.
Newsletter Form (This Website): The User, by filling in the contact form with his/her Data, consents to their use to respond to requests for information, quotes, or any other nature indicated by the form header. Personal Data collected: surname, name, email, telephone/cell phone and IP address. Inside the site there is a bimonthly Newsletter dedicated to all readers who spontaneously want to receive exclusive editorial content via email. For the provision and management of the Newsletter, the service offered by MailChimp (The Rocket Science Group, LLC, 512 Means St., Suite 404 – 30318 – Atlanta, Georgia) is used and the data collected is stored on the secure servers of the service. delivery. Pursuant to MailChimp’s privacy policy, the data will never be used directly by MailChimp or sold by it to third parties. MailChimp uses appropriately authorized operators to maintain the service and in exercising this function they may have access to your data. In any case, the guarantees provided by the MailChimp privacy policy apply.
Interaction with live chat platforms: This type of service allows you to interact with live chat platforms, managed by third parties, directly from the pages of this Website. This allows the User to contact the support service of this Website or this Website to contact the User while they are browsing its pages. If an interaction service with live chat platforms is installed, it is possible that, even if Users do not use the service, it collects Usage Data relating to the pages on which it is installed. Additionally, live chat conversations may be recorded.
Cookies

Learn how to opt out of interest-based advertising

In addition to any opt-out feature provided by any of the services listed in this document, Users can read more about how to opt out of interest-based advertising in the appropriate section of the Cookie Policy.

This document contains information about the technologies that allow this Website to achieve the purposes described below. These technologies allow the Owner to collect and save information (for example through the use of Cookies) or to use resources (for example by running a script) on the User’s device when the latter interacts with this Website.

For simplicity, in this document these technologies are briefly defined as “Tracking Tools”, unless there is reason to differentiate. For example, although Cookies can be used in both web and mobile browsers, it would be inappropriate to talk about Cookies in the context of applications for mobile devices, since these are Tracking Tools that require the presence of a browser. For this reason, within this document the term Cookie is used only to specifically indicate that particular type of Tracking Tool.

Some of the purposes for which Tracking Tools are used may also require the User’s consent. If consent is given, it can be freely revoked at any time by following the instructions contained in this document.

This Website uses Tracking Tools managed directly by the Owner (commonly called “first-party” Tracking Tools) and Tracking Tools that enable services provided by third parties (commonly called “third-party” Tracking Tools). Unless otherwise specified within this document, these third parties have access to their respective Tracking Tools. Duration and expiry of Cookies and other similar Tracking Tools may vary depending on what is set by the Owner or by each third party supplier. Some of them expire at the end of the User’s browsing session. In addition to what is specified in the description of each of the categories below, Users can obtain more detailed and updated information on the duration, as well as any other relevant information – such as the presence of other Tracking Tools – in the privacy policies of the respective third-party suppliers (via the links made available) or by contacting the Owner.

Cookies used

Technical and session cookies

Their use is limited to the sole transmission of session identification data to allow normal exploration of the site and are automatically deleted when the browser is closed (non-persistent). These Cookies do not require the User’s prior consent to be installed and used.

Tag Management

This type of service is functional to the centralized management of tags or scripts used on this Website.
The use of these services involves the flow of User Data through them and, if applicable, their retention.

Google Tag Manager (Google Ireland Limited):
Google Tag Manager is a tag management service provided by Google Ireland Limited. Personal Data processed: Tracking Tool. Place of processing: Ireland – Privacy Policy .
Storage duration:
- _dc_gtm_*: 1 minute
- _gcl_au: 3 months

Traffic optimization

This type of service allows this Application to distribute its contents via servers located throughout the area and to optimize its performance. The Personal Data processed depends on the characteristics and implementation methods of these services, which by their nature filter communications between this Application and the User’s browser. Given the distributed nature of this system, it is difficult to determine the locations to which content, which may contain User Personal Data, is transferred.

Cloudflare (Cloudflare Inc.)
Cloudflare is a traffic optimization and distribution service provided by Cloudflare Inc. Cloudflare’s integration methods provide that it filters all traffic of this Application, i.e. communications between this Application and the User’s browser , also allowing the collection of statistical data on it. Personal Data processed: Tracking Tools; various types of Data as specified in the privacy policy of the service. Place of processing: United States – Privacy Policy.

Viewing content on external third-party platforms

This type of service allows you to view content hosted on external platforms directly from the pages of this Website and interact with them. This type of service could still collect data on web traffic relating to the pages where the service is installed, even when users do not use it.

Font Awesome (Fonticons, Inc.):
Font Awesome is a character style visualization service managed by Fonticons, Inc. which allows this Website to integrate such content within its pages. Personal Data processed: Usage data and Tracking Tool. Place of processing: United States – Privacy Policy .
Google Fonts (Google Ireland Limited):
Google Fonts is a character style visualization service managed by Google Ireland Limited which allows this Website to integrate such content within its pages. Personal Data processed: Usage data; Tracking Tool. Place of processing: Ireland – Privacy Policy .
Google Maps Widget (Google Ireland Limited):
Google Maps is a map viewing service managed by Google Ireland Limited which allows this Website to integrate such content within its pages. Personal Data processed: Usage data. Place of processing: Ireland – Privacy Policy .
YouTube Video Widget (Google Ireland Limited):
YouTube is a video content viewing service managed by Google Ireland Limited which allows this Website to integrate such content within its pages. Personal Data processed: Usage data and Tool Tracking. Place of processing: Ireland – Privacy Policy .
YouTube Video Widget – privacy mode (Google Ireland Limited):
YouTube is a video content viewing service provided by Google Ireland Limited, which allows this Application to integrate this type of content into its pages. This widget is configured so that YouTube does not store any information or cookies on the Users of this Application, unless they start playing the video. Personal data processed: Usage data; Universally Unique Identifier (UUID); Tracker. Place of processing: Ireland – Privacy Policy .
Instagram Widget (Meta Platforms Ireland Limited):
Instagram is an image viewing service managed by Meta Platforms Ireland Limited which allows this Website to integrate such content within its pages. Personal Data processed: Usage Data and Tool Tracking. Place of processing: Ireland – Privacy Policy .
TripAdvisor widget (TripAdvisor LLC):
TripAdvisor Widget is a content visualization service managed by TripAdvisor LLC that allows this Website to integrate content from this external platform within its pages. Personal Data processed: Usage data and Tool Tracking. Place of processing: Ireland – Privacy Policy .

Anti-spam protection

The service types analyze application traffic, potential user persona content, auxiliary filters, and messages and content that appear as spam.

Google reCAPTCHA (Google Ireland Limited):
Google reCAPTCHA is a SPAM protection service provided by Google Ireland Limited. Use of the reCAPTCHA system is subject to Google’s
privacy policy and terms of use . Personal Data processed: clicks; Usage data; keypress events; motion sensor events; touch events; mouse movements; position relative to scrolling; answers to questions; Tracking Tool. Place of processing: Ireland – Privacy Policy .

Analytical cookies

The services contained in this section allow the Data Controller to monitor and analyze traffic data and serve to keep track of the User’s behavior.

Google Analytics with anonymized IP (Google Ireland Limited):
Google Analytics is a web analytics service provided by Google Ireland Limited (“Google”). Google uses the Personal Data collected for the purpose of tracking and examining the use of this Website, compiling reports and sharing them with other services developed by Google. Google may use Personal Data to contextualize and personalize the ads of its advertising network. This Google Analytics integration makes your IP address anonymous. Anonymization works by shortening the IP address of the Users within the borders of the member states of the European Union or in other countries adhering to the Agreement on the European Economic Area. Only in exceptional cases, the IP address will be sent to Google servers and shortened within the United States. Personal data processed: Usage data; Tracking Tool. Place of processing: Ireland – Privacy Policy – Opt Out .
Google Analytics (Google Ireland Limited):
Google Analytics is a web analytics service provided by Google Ireland Limited (“Google”). Google uses the Personal Data collected for the purpose of tracking and examining the use of this Application, compiling reports and sharing them with other services developed by Google. Google may use Personal Data to contextualize and personalize the ads of its advertising network. Personal Data processed: Usage data; Tracking Tools. Place of processing: Ireland – Privacy Policy – Opt Out .
Facebook Ads conversion tracking (Facebook pixel) (Meta Platforms Ireland Limited):
Facebook Ads conversion tracking (Facebook pixel) is a statistics service provided by Meta Platforms Ireland Limited that connects data from the Meta advertising network with the actions performed within this Website. The Facebook pixel monitors conversions that can be attributed to Facebook, Instagram and Audience Network adverts. Personal Data processed: Usage data; Tracking Tool. Place of processing: Ireland – Privacy Policy .

Cookies for interaction with social networks with external platforms

This type of service allows interactions with social networks, or other external platforms, directly from the pages of this Website. The interactions and information acquired from this Website are in any case subject to the User’s privacy settings relating to every social network. This type of service may still collect traffic data for the pages where the service is installed, even when Users do not use it. It is recommended to log out of the respective services to ensure that the data processed on this Website is not linked to the User’s profile.

Facebook Like button and social widgets (Meta Platforms Ireland Limited):
The Facebook “Like” button and social widgets are interaction services with the Facebook social network, provided by Meta Platforms Ireland Limited. Personal data processed: Usage data; Tracking Tool. Place of processing: Ireland – Privacy Policy .

Advertising

This type of service allows the User’s Data to be used for commercial communication purposes. These communications are shown on this Website in the form of banners and other forms of advertising, also in relation to the User’s interests. This does not mean that all Personal Data is used for this purpose. Data and conditions of use are indicated below. Some of the services indicated below may use Tracking Tools to identify the User or use the behavioral retargeting technique, i.e. display personalized advertisements based on the User’s interests and behavior, also detected outside of this Website. For more information on this matter, we suggest you check the privacy policies of the respective services. Generally, services of this type offer the possibility of deactivating such tracking. In addition to any opt-out feature provided by any of the services listed in this document, you can read more about how to opt out of interest-based advertising in the “How to opt-out of interest-based advertising” section in this document. document.

Facebook Lookalike Audiences (Meta Platforms Ireland Limited):
Facebook Lookalike Audiences is an advertising and behavioral targeting service provided by Meta Platforms Ireland Limited that uses Data collected through Facebook’s Custom Audiences service in order to display advertisements to Users with similar behavior to Users who are already in a Custom Audience list based on their previous use of this Website or their interaction with relevant content through Facebook applications and services. Based on this Data, personalized ads will be shown to Users suggested by Facebook Similar Audiences. Users can choose not to use the Facebook Tracking Tools for ad personalization by visiting this opt-out page. Personal Data processed: Usage data and Tracking Tool. Place of processing: Ireland – Privacy Policy – Opt Out .
Google Ad Manager (Google Ireland Limited):
Google Ad Manager is an advertising service provided by Google Ireland Limited with which the Owner can conduct advertising campaigns jointly with external advertising networks with which the Owner, unless otherwise specified in this document , has no direct relationship. To understand Google’s use of Data, please review Google’s partner policies .
This service uses the “DoubleClick” Cookie, which tracks the use of this Website and the User’s behavior in relation to the advertisements, products and services offered. The User can decide at any time to disable all cookies DoubleClick by going to: Ads Settings .
Personal Data processed: Usage data and Tracking Tools. Place of processing: Ireland – Privacy Policy – Opt Out .
Storage duration: 2 years.

Profiling and Remarketing cookies

This type of service allows this Website and its partners to communicate, optimize and serve advertisements based on the User’s past use of this Website.
This activity is facilitated by the tracking of Usage Data and the use of Tracking Tools to collect information which is then transferred to partners who manage remarketing and behavioral targeting activities. Some services offer a remarketing option based on lists of email addresses. Generally, services of this type offer the possibility of deactivating such tracking. In addition to any opt-out feature provided by any of the services listed in this document, you can read more about how to opt out of interest-based advertising in the “How to opt-out of interest-based advertising” section in this document. document.

Facebook Remarketing (Meta Platforms Ireland Limited):
Facebook Remarketing is a remarketing and behavioral targeting service provided by Meta Platforms Ireland Limited that connects the activity of this Website with the Facebook advertising network. Personal Data processed: Usage data; Tracking Tool. Place of processing: Ireland – Place of processing: Ireland – Privacy Policy – Opt Out .
Facebook Custom Audiences (Meta Platforms Ireland Limited):
Facebook Custom Audiences is a remarketing and behavioral targeting service provided by Meta Platforms Ireland Limited that connects the activity of this Website with the Facebook advertising network. Users can choose not to use Facebook Tracking Tools for ad personalization by visiting this opt-out page. Personal Data processed: email; Tracking Tool. Place of processing: Ireland – Privacy Policy – Opt Out .
Google Ads Remarketing (Google Ireland Limited):
Google Ads Remarketing is a remarketing and behavioral targeting service provided by Google Ireland Limited that connects the activity of this Website with the Google Ads advertising network and the DoubleClick Cookie. For an understanding of the Google’s use of Data, please see Google’s partner policies .
Users can opt out of using Google Tracking Tools for ad personalization by visiting Google’s
Ad Settings . Place of processing: Ireland – Privacy Policy – Opt Out .
Storage duration: 2 years.

How to manage preferences and give or withdraw consent

There are various ways to manage your Tracking Tools preferences and to give or withdraw consent, where necessary:

Users can manage Tracker preferences directly through their device settings – for example, they can prevent the use or storage of Trackers.

In addition, whenever the use of Tracking Tools depends on consent, the User can give or withdraw such consent by setting their preferences in the cookie policy or by updating these preferences via the tracking settings widget, if present.

Thanks to specific browser or device functions, it is also possible to remove previously saved Tracking Tools.

Other Tracking Tools present in the browser’s local memory can be removed by deleting the browsing history.

Regarding third-party Tracking Tools, Users can manage preferences and withdraw consent by visiting the relevant opt-out link (if available), using the tools described in the third party’s privacy policy or by contacting them directly.

Locate the Tracking Tools settings

Users can, for example, find information on how to manage Cookies in some of the most popular browsers at the following addresses:

Users can also manage some Trackers for mobile applications by deactivating them through the appropriate device settings, such as mobile advertising settings or settings related to tracking in general (Users can consult their device settings to find the relevant one) .

How to opt out of interest-based advertising

Without prejudice to the foregoing, Users are informed of the possibility of using the information available on YourOnlineChoices (EU), Network Advertising Initiative (USA) and Digital Advertising Alliance (USA), DAAC (Canada), DDAI (Japan) or other similar services. With these services it is possible to manage the tracking preferences of most advertising tools. The Owner, therefore, advises Users to use these resources in addition to the information provided in this document.

The Digital Advertising Alliance also provides an application called AppChoices that helps Users control behavioral advertising on mobile applications.

User Rights

Users can exercise certain rights with reference to the Data processed by the Owner.

In particular, the User has the right to:

revoke your consent at any time. The User may revoke the previously expressed consent to the processing of their Personal Data.
object to the processing of their Data. The User can object to the processing of their Data when it occurs on a legal basis other than consent. Further details on the right to object are set out in the section below.
access their Data. The User has the right to obtain information on the Data processed by the Owner, on certain aspects of the processing and to receive a copy of the Data processed.
verify and request rectification. The User can verify the correctness of their Data and request its updating or correction.
obtain the limitation of treatment. When certain conditions are met, the User can request the limitation of the processing of their Data. In this case the Owner will not process the Data for any purpose other than their conservation.
obtain the cancellation or removal of your Personal Data. When certain conditions are met, the User can request the deletion of their Data by the Owner.
receive your Data or have it transferred to another owner. The User has the right to receive their Data in a structured, commonly used and machine-readable format and, where technically feasible, to obtain its transfer without obstacles to another owner. This provision is applicable when the Data is processed with automated tools and the processing is based on the User’s consent, on a contract of which the User is a party or on contractual measures connected to it.
lodge a complaint. The User can lodge a complaint with the competent personal data protection supervisory authority or take legal action.

Details on the right to object

When Personal Data is processed in the public interest, in the exercise of public powers vested in the Owner or to pursue a legitimate interest of the Owner, Users have the right to object to the processing for reasons related to their particular situation.

Users are reminded that, if their Data is processed for direct marketing purposes, they can object to the processing without providing any reason. To find out whether the Owner processes data for direct marketing purposes, Users can refer to the respective sections of this document.

How to exercise your rights

To exercise the User’s rights, Users can direct a request to the contact details of the Owner indicated in this document. Requests are filed free of charge and processed by the Data Controller as quickly as possible, in any case within one month.

Learn more about the treatment

Defense in court

The User’s Personal Data may be used by the Owner in court or in the preparatory stages of its possible establishment for the defense against abuse in the use of this Website or related Services by the User.
The User declares to be aware that the Owner may be obliged to reveal the Data by order of public authorities.

Specific information

Upon request of the User, in addition to the information contained in this privacy policy, this Website may provide the User with additional and contextual information regarding specific Services, or the collection and processing of Personal Data.

System logs and maintenance

For needs related to operation and maintenance, this Website and any third-party services used by it may collect system logs, i.e. files that record interactions and which may also contain Personal Data, such as the User’s IP address.

Information not contained in this policy

Further information in relation to the processing of Personal Data may be requested at any time from the Data Controller using the contact details.

Response to “Do Not Track” requests

This Website does not support “Do Not Track” requests.
To find out whether any third-party services used support them, the User is invited to consult the respective privacy policies.

Changes to this privacy policy

The Data Controller reserves the right to make changes to this privacy policy at any time by notifying Users on this page and, if possible, on this Website as well as, if technically and legally feasible, by sending a notification to Users through one of the extremes contact number he has. Please therefore consult this page frequently, referring to the date of last modification indicated at the bottom.

If the changes affect processing whose legal basis is consent, the Owner will collect the User’s consent again, if necessary.

Last modified: 07/15/2023